This Privacy Policy describes how SIA MAKUZO (“we”, “the Company”) processes personal data of visitors to makuzo.lv and persons who contact us via enquiry forms, email or phone.
1. Data controller
The data controller is SIA MAKUZO.
Contact: info@makuzo.lv, +371 23887028.
2. What data we collect
We may process the following categories of personal data:
- name and contact details (phone, email) provided in enquiry forms;
- message content and other information you voluntarily provide;
- technical data about site visits: IP address, browser type, language, date and time of access, pages viewed;
- cookie and similar technology data — to the extent required for site operation and analytics.
3. Purposes of processing
Personal data is processed for the following purposes:
- handling enquiries and preparing commercial offers;
- communication with clients and prospective clients;
- performance of contracts and pre-contractual obligations;
- ensuring site operation and security;
- improving services and user experience;
- compliance with applicable legal requirements.
4. Legal basis
Processing is based on your consent, necessity for entering into and performing a contract, the Company’s legitimate interests (including business development and protection of rights), and where required by law.
5. Retention period
We retain personal data no longer than necessary for the purposes of processing, unless a longer period is required by law or contract.
Enquiry data where no contract is concluded is usually deleted within 24 months, unless otherwise agreed with you.
6. Sharing with third parties
We do not sell personal data. Data may be shared with service providers who help us operate the site, hosting, analytics and communications — provided they meet confidentiality and security requirements.
Data may also be disclosed to public authorities where required by law.
7. Cookies
The site may use necessary cookies for proper operation (e.g. saving the selected language) and analytics cookies to understand how the site is used.
You can restrict or disable cookies in your browser settings. Some site features may not work correctly as a result.
8. Your rights
Under applicable law (including the GDPR) you have the right to:
- request access to your personal data;
- request correction of inaccurate data;
- request erasure in cases provided by law;
- restrict processing or object to it;
- withdraw consent where processing is based on consent;
- lodge a complaint with the supervisory authority — Data State Inspectorate (Latvia).
9. Security
We apply reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction.
10. Changes to this policy
We may update this Privacy Policy. The current version is always available on this page. We may additionally notify users on the site about material changes.
11. Contact
For questions about personal data processing, contact: info@makuzo.lv or +371 23887028.